The Federal Chamber of Automotive Industries (FCAI) welcomes the chance to respond to the proposed revision of the Motor Vehicle Insurance and Repair Industry (MVIRI) Code of Practice.
We understand that this consultation draft of the Code has been developed by the Code Administration Committee (CAC), consisting of representatives from the Insurance Council of Australia and the Motor Trades Association of Australia, with consideration of the independent review undertaken by Dr Michael Schaper in April 2023. We note that this draft aims at improving clarity, fairness, and effectiveness with regard to the Code’s governance structure, the Dispute Resolution Process (DRP), the sanctions and penalties applicable under the Code, the vehicle assessment times, and the use of fair and consistent repair practices.
The FCAI is the peak Australian industry organisation representing over 60 global automotive brands who design, manufacture, import, distribute and sell light duty passenger vehicles, light commercial vehicles, and motorcycles in Australia. FCAI members supply about 96 per cent of new vehicles to the Australian market across more than 380 models supported by over 3,300 dealers.
The relationship between the OEMs and the collision repair industry – inclusive of both the insurers and repairers – is marked by a need for collaboration to ensure safe and effective vehicle repairs.
We invite the CAC to consider the following feedback, and we remain available for further discussion to support the mitigation of the risks and concerns we raise in this submission.
Read the full submission at the link below.